Software Updating Instructions for DSC-F828

Software Updating Instructions

1. Prepare for Memory Stick media / CompactFlash card / MicroDrive media.
Ensure that the Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo / CompactFlash card / MicroDrive media to be used is blank and recently formatted with the DSC-F828 camera.

2. Check the AC adaptor.
Confirm that the Cyber-shot camera is fully powered by the AC-L15A AC adapter plugged into a working power outlet.

Warning:
The camera may render inoperable if the power fails during this update.

3. Copy to Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo / CompactFlash card / MicroDrive media.

There are two ways to copy F828V2.ash file to the Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo / CompactFlash card / MicroDrive media, please select either ways.

1. For computers equipped with a Memory Stick Slot or Memory Stick / Memory Stick Pro Adapter:

Insert the formatted Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo / CompactFlash card / MicroDrive media into the Memory Stick / Memory Stick Pro Slot or Adapter on the computer.
Copy the F828V2.ash file from the computer onto the Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo / CompactFlash card / MicroDrive media.
Right-click the F828V2.ash file, and click Copy. On the Windows Desktop, click the My Computer icon.
At the My Computer window, click to open the Memory Stick drive icon.
At the Memory Stick / CompactFlash card / MicroDrive Drive window, right-click on a blank space in the window, and then click Paste to copy the file to the root (main) Memory Stick media / CompactFlash card / MicroDrive media directory.

2. For computers that do not have Memory Stick / Memory Stick Pro / CompactFlash card / MicroDrive media capability:

Insert the formatted Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo / CompactFlash card / MicroDrive media into the slot on the Cyber-shot.
Select Normal of USB connect at the Step 2 menu on the Cyber-shot.

Warning:
PTP/Pictbridge connection is not available for this copy.

Using the USB cable supplied with the camera, connect the Cyber-shot to the computer.
Copy the F828V2.ash file from the computer onto the Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo / CompactFlash card / MicroDrive media.
Right-click the F828V2.ash file, and click Copy.
On the Windows Desktop, click the My Computer icon.
At the My Computer window, click to open the Memory Stick / CompactFlash card / MicroDrive Drive icon.
At the Memory Stick Drive window, right-click on a blank space in the window, and then click Paste to copy the file to the root (main) Memory Stick media directory.
Select the F828V2.ash file, and then copy it.
Disconnect the USB cable accordingly to the Instruction Manual of the Cyber-shot after the F828V2.ash file is copied to the Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo / CompactFlash card / MicroDrive media.

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Please continue with the Updating the Camera Firmware section.

Updating the Camera Firmware

Please follow the steps strictly to avoid any failure to updating process.

1. Prepare for the Cyber-shot

To update the firmware onto the Cyber-shot,

1. Insert the Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo / CompactFlash card / MicroDrive media containing the Firmware Update Utility into the Cyber-shot.

2. Use the AC-L15A AC adaptor that is supplied with the DSC-F828 camera.

NOTE:
Please do not use the supplied battery to perform this firmware update.

DSC-F828

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2. Updating

There are eight steps to update the firmware in the Cyber-shot.

Step 1: Set the update mode

1. Connect with the AC-L15A AC adaptor that is supplied with the DSC-F828 camera.

2. On the Cyber-shot, turn the mode-SW to SETUP MODE mode.

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3. Press and hold on to the Menu button and turn ON the Cyber-shot.

Note:
The camera must be off before pressing and holding the MENU button.

4. Release the MENU button.

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Step 2: Confirm current version

1. Press the MENU button.
2. Select Setup, at the end of the MENU screen.
3. On the camera screen, select Setup 2 (the bottom icon on the left-hand side).
4. Confirm the Version listed is 1 at the Setup 2 screen.

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Step 3: Update the version

1. Select Update, at the Version menu.
A black screen will appear stating Access.

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NOTE: If any error occurs, please refer to the following for any corresponding Solution.

1. Error 20: No software file If an error message Error 20 - No software file appears, this could be caused by F828V2.ash update file was not found on the Memory Stick . Memory Stick Pro / CompactFlash card / MicroDrive media. To resolve this, return to Software Updating Instructions and follow the steps to copy the file over to the Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo / CompactFlash card / MicroDrive media.
2a. Error 30: Format Memory Stick before use If an error message Error 30 - Format Memory Stick before use appears, this could be caused by the existence of other files or folders in the Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo. To resolve this, follow the instructions that came with your Cyber-shot to format the Memory Stick. Then return to Software Updating Instructions and follow the steps to copy the file over to the Memory Stick.
2b. Error 30: Format CompactFlash before use If an error message Error 30 - Format CompactFlash before use appears, this could be caused by the existence of other files or folders in the CompactFlash card. To resolve this, follow the instructions that came with your Cyber-shot to format the CompactFlash card media. Then return to Software Updating Instructions and follow the steps to copy the file over to the Memory Stick.
3. Error 40: Invalid file If an error message Error 40: Invalid file appears, this could be caused by file on the Memory Stick (at least 32MB) / Memory Stick Pro / Memory Stick Duo / Memory Stick Pro Duo / CompactFlash card / MicroDrive media is corrupt or the version of the file to be installed is the same or older than the current one in the Cyber-shot. To resolve this, check the firmware version of the Cyber-shot and if older than the Firmware Update Utility Version 2.0. Then return to Software Updating Instructions and follow the steps to copy the file over to the Memory Stick and update the Cyber-shot.

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Please continue with the Check the Firmware Update Utility Version section.

Step 4: Check the Firmware Update Utility Version

To check the Current and the New Version.

1. Confirm the versions listed next to Current and New, at the Software Update version screen.
2. Select OK, to continue with the firmware update.

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Step 5: Start to update

1. Select OK, if the updated version is correct.
(It will take a few minutes (approximately 1.0 minute) for the firmware to update complete.)

Note:
Select Cancel, if the New Version is lower or the same as the Current Version as this Firmware update is not necessary. Then return to the top page and check that the latest version available for the model is downloaded.

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Step 6: During update
As the firmware update installs, the circle signs will begin to blink and then turn on one-by-one. Once all three circles are lit, the update is finished.

Note:
If one of the following errors appears, please refer to its corresponding Solution. If no errors, then continue with step 4.

sign blinking

Start
1/3 finish
2/3 finish

PICTURE

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If any error occurs, please refer to the following for any corresponding Solution.

If the circles signs are not fully lit and do not blink for over 30 seconds, this could be cause by the update has failed. To resolve this, remove the AC adapter from the Cyber-shot and go to Re-Updating Instruction.

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Error 10
If an error message Error 10: Error appears, this could be caused by the update has failed. To resolve this, remove the AC adapter from the Cyber-shot and go to Re-Updating Instruction.

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After the firmware update is successfully downloaded into the camera, the following screen can be screen. Please turn off the camera.

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To complete the firmware update, push the RESET button using a sharp-pointed object.

Note: During this reset, the camera must be in OFF mode.

In the Reset, please note that following functions will be reset as default: Volume, Beep, Metering Mode, White Balance, ISO, Picture Effect, Sharpness, Saturation, Contrast, Scene Selection, EV, AF Range Finder Frame, Multi Burst Shutter Interval, AF Mode, Digital Zoom, AF Illuminator, BRK (Bracket Step), Macro Mode, Flash Mode, Slide (Interval, Image, Repeat), OSD On/Off, Histogram On/Off, LCD Backlight On/Off, Picture Quality, Image Size, Camera Mode, Date/Time, Control Button Position, Flash Level, Red Eye Reduction and USB Connect.

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Step 7: Finish
1. Turn the mode-SW to PLAY mode.
2. Press and hold on to the Menu button and turn ON the Cyber-shot.
Note: The camera must be OFF before pressing and holding the MENU button.
3. Release the MENU button.

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Step 8: Check the version
To check the version in the Cyber-shot.
1. Select Setup 2, at camera screen.
2. Confirm the version listed is 2, at the Setup 2 screen.

Note:
If the current version listed is lower than, and not "2", it may be necessary to download and install the firmware update utility again.

The installation of the DSC-F828 Cyber-shot Camera
Firmware Update is now complete.

Thank you for upgrading the firmware.

Note:
Format the Memory Stick Duo / Memory Stick Duo Pro / CompactFlash card MicroDrive media after completion of firmware update.